Fixing Compliance Headaches in Multi-Channel Communication

Modern legal work no longer happens in a single place. Attorneys and staff collaborate through email, Slack, Microsoft Teams, Zoom, and more. Each platform introduces its own risks, retention gaps, and governance challenges.

Without centralized oversight, firms risk fines, discovery failures, and operational bottlenecks. In short, fragmented communication creates fragmented compliance.

Top Compliance Issues

When communication tools lack unified governance, firms quickly encounter problems. Retention policies that vary by platform create inconsistent records. For instance, email may stay archived, while chat messages remain unprotected, leaving gaps in documentation. Legal holds can also miss critical conversations if they only apply to Outlook or the document management system. In addition, sensitive conversations often happen in shadow IT environments, which bypass governance entirely when staff use unapproved tools or personal accounts. Taken together, these issues create serious risks during audits, investigations, and litigation.

Hive’s Fix

Hive Connect and Hive Discover close these gaps by unifying governance across every platform. Legal holds, retention policies, and access controls stay consistent across Slack, Teams, email, and more. At the same time, all messages are archived with their original context intact, including threads, timestamps, and metadata. Firms also benefit from synchronized retention and access controls across the ecosystem, which ensures that every platform stays covered and no message slips through the cracks.

Hive Discover + Hive Connect = Scalable eDiscovery

By combining Hive Connect and Hive Discover, firms gain a complete and defensible eDiscovery strategy. This integration covers every conversation channel, making it easier to find chat logs and maintain accurate timelines. As a result, firms can handle discovery requests and compliance reviews without scrambling to piece together missing records.

Govern Every Channel or Risk Every Channel

If your compliance strategy only covers email, it’s incomplete. Hive brings Slack, Teams, Zoom, and email into alignment, so your firm stays secure, efficient, and audit-ready.

Ready to unify your communication governance?

👉 Talk to our compliance team