How to Optimize NetDocuments for Security and Performance with Hive Insight 

NetDocuments is a powerful cloud-based document management system, trusted by law firms for its reliability and scalability. But without the right visibility tools, firms may miss critical insights into how the platform is being used and where it’s vulnerable. 

CIOs, Legal Ops leaders, and IT teams need more than raw data. They need context, patterns, and real-time decision support. That’s where Hive Insight comes in. 

The Visibility Problem 

NetDocuments offers built-in reporting, but many firms still struggle to answer key questions. They need to know if they are overpaying for unused licenses, which departments are overusing or underusing storage, and whether dormant accounts still hold risky access. They also need a reliable way to detect mass downloads or unusual access behavior. Without clear answers to these questions, firms risk inefficiencies, security gaps, and missed opportunities for optimization.

What Hive Insight Adds

Hive Insight provides a powerful analytics and monitoring layer that transforms NetDocuments data into actionable intelligence. It allows firms to monitor workspace activity trends and see how teams engage with documents over time. It also enables tracking storage by department, client, or practice area, which improves resource allocation and prevents wasted space. Additionally, Hive Insight can set alerts for high-risk behavior, including mass downloads, unusual access spikes, and policy violations, in real-time. Finally, it supports auditing by user or group, ensuring compliance while also helping identify inactive or misconfigured accounts. 

Performance Benefits 

By adding this level of visibility, Hive Insight helps firms streamline operations and reduce overhead. It optimizes licensing by identifying dormant users and reallocating licenses based on real usage. It also visualizes adoption, showing how different roles and teams use NetDocuments and highlighting where additional training may be needed. At the same time, Hive Insight reduces support load by spotting bottlenecks, bugs, or friction points early, preventing them from escalating into costly helpdesk tickets. 

Security Gains 

Security is not only about firewalls, it is also about knowing what is happening inside the system. Hive Insight supports this by enabling real-time access tracking, which allows firms to monitor sensitive folders and detect unauthorized access. It also strengthens protection through early detection of exfiltration or abuse, catching risky behavior before it grows into a breach. In addition, Hive Insight maintains comprehensive audit logs that support internal reviews, client audits, and regulatory compliance with confidence.

Make NetDocuments Smarter

Your NetDocuments deployment should work smarter, not harder. Hive Insight gives you the visibility to secure, optimize, and scale your DMS with confidence. 

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